Question 1

Do you offer a bond-back guarantee?

Accepted Answer

Yes — subject to normal wear & tear. If your agent flags anything within 72 hours, we re-visit.

Question 2

What's included in End of Lease cleaning?

Accepted Answer

Deep kitchen (oven + rangehood), bathrooms, skirting, cobwebs, window sills, floors, wardrobes & drawers.

Question 3

Do you bring your own supplies?

Accepted Answer

We bring professional equipment and eco-friendly chemicals — no extra cost.

Question 4

Do you offer steam carpet cleaning?

Accepted Answer

Yes. Add-on or standalone. We use hot water extraction for deep results.

Question 5

Which areas do you serve?

Accepted Answer

We proudly serve Sunshine VIC 3020, Werribee VIC 3030, Melbourne VIC 3004, Parkville VIC 3052, Truganina VIC 3029, Point Cook VIC 3030, Hoppers Crossing VIC 3029, and Williams Landing VIC 3027. We service all Melbourne Western suburbs.

Question 6

How do you price jobs?

Accepted Answer

Fixed, upfront quotes based on property size and condition. No hidden charges.

Question 7

Can I book for the same day?

Accepted Answer

Subject to availability. Call or WhatsApp and we'll try our best to accommodate.

Question 8

What payment methods do you accept?

Accepted Answer

Cash, card, or bank transfer on completion unless otherwise agreed.

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